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Talking With Your Doctor: What YOU can do to prepare for your doctor's visit!

What can you do if you don't understand what your doctor is saying?

Tell the doctor you do not understand. Ask more questions to help the doctor understand what you need. Tell the doctor if you need someone who speaks your language or who knows sign language. Ask a trusted friend or family member to come with you.

Too embarrassed to talk about your health problems?

It may help to write your health problems and symptoms down on paper to give to the doctor. A friend or family member may be able to help you talk to the doctor about your problem.

Ask about any new medicines your doctor prescribes

Why is the doctor asking personal questions?

The doctor needs to know about your habits so he or she can recommend the best treatment for you. Tell the doctor if you smoke, use recreational drugs, or are sexually active. The doctor can only talk to others about your health with your written permission.

Your doctor is sending you to another doctor—why?

Your doctor may send you to see a specialist. Specialists include heart doctors and doctors who treat cancer. Ask why the doctor recommends that you see another doctor.

Tips for the examination

What can you do if you are uncomfortable being examined by the doctor?
  • Tell the doctor or nurse how you can be made more comfortable. Let them know if you would like a nurse or a family member or friend to stay with you.
  • Don't be afraid to ask the doctor or caregiver if they washed their hands. Doctors, nurses and other caregivers usually wash their hands but they can forget. Remind them if you don't see them wash their hands. Hand washing helps prevent infection.
  • Make sure the doctor or caregiver wears clean gloves before examining you.
  • Ask them to wear clean gloves before giving shots, touching wounds, or examining your mouth or private parts.

If you need a lab test

Here are some questions to ask the doctor if you need a lab test:
  • Why is this test being done?
  • What will it tell you about my health?
  • Are there any foods or drinks I should avoid before or after the test?
  • Should I take my medicine before the test?
  • Is there anything else I need to do to prepare for the test?
  • Are there any side effects of the test?
  • Will it be painful or uncomfortable?
  • Is it unusual to have pain or discomfort?
  • Should I have the test done before my next visit to the doctor?
  • Will I need someone to take me home after the test?

If you need treatment or surgery

Find out about your condition and treatments for it.
  • Ask for written information about your conditions and treatments.
  • Ask how and if a treatment will help you. Find out about risks of the treatments.

What can you do to prepare for your treatment?

Ask for copies of your health records from your doctor. Your records belong to you. It may take some time to get copies and there may be a cost.

Questions to ask the doctor if you need to have an operation:

After your doctor’s visit learn more about your condition

Information can be found at the library, from support groups and reliable Web sites. Searching for a Web site is easy. Just type your disease or diagnosis into the search box on your computer’s Internet search engine, such as Google.

What if you are not sure about the treatment or operation?

Make an appointment with another doctor to get a second opinion.

How can you find out if the hospital or facility you plan to go to is a good one?

Find out if the organization is accredited by The Joint Commission. Accredited means that the organization follows rules that guide safe and quality patient care. Visit The Joint Commission’s Quality Check Web site.
Talk to your doctor. Ask about the organization's experience taking care of people with your condition. How often do they perform the procedure you need? What special care do they provide to help patients get well?
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PO Box 72
Wellsville, NY 14895-0072
 (585) 593-1100
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